For any shipping changes or cancellations, a three day notice prior is required. Please review and ensure that your shipping address is correct. If you need any assistance with your orders, contact thebutcherspet@gmail.com. We are not responsible for non-delivery due to address error or delays due to shipping services. If there are any delays or lost packages, please contact us.
If you are dissatisfied with a product for any reason, please contact us at thebutcherspet@gmail,com . Any orders shipped/fulfilled cannot be cancelled. If a box is lost/damaged we will discuss further action which may include replacing the product at our expense, providing you a full or partial credit, providing a refund of the purchase price, or determining that no remedy is appropriate. We may require the return or photographic documentation of any product with which you are dissatisfied before we provide you a credit or refund. We do not accept returns.
Refund/exchange/cancellation or applicable warranty policies (with a limit of 10 days or less for customer to request refund)